1.jpg

Ada Support

Ada
2019

 

Ada is an artificial intelligence operated chatbot with the objective to help brands like Mailchimp, Squarespace, AirAsia, and Telus improve customer experiences (because 37 minutes on hold & support tickets are unacceptable).
As a Brand Design Lead, I’m responsible for evolving the brand direction, grow and lead a team (designers, external illustrators, external developers, external vendors etc.), streamline creative processes, oversee brand assets (digital marketing, campaigns, landing pages, advertising, print etc), and measuring design and making data driven decisions to help influence/improve pipeline and conversions.

logo.jpg
1.jpg
2.jpg
3.jpg
4.jpg
5.jpg
6.jpg
7.jpg
8.jpg
9.jpg
 
10.jpg
11.jpg
12.jpg